OYNO / Privacy policy
Delete account
You can request deletion of your OYNO account outside the app. Ownership must be verified before any deletion can be carried out.
This form sends a deletion request to the admin panel. It does not immediately delete an account or balance. Automatic provider deletion is currently disabled; follow-up is through your contact email.
- 01Submit your request
- 02Verify account ownership
- 03Receive a processing update
What can be removed?
Profile name, biography, avatar, country and account links; friendships, invitations and eligible personal message content are cleaned during deletion.
What may remain?
Financial journals, purchase/refund evidence, other players’ results and security/report evidence may be retained for limited purposes. Account deletion does not automatically erase these records.
How long does it take?
A fixed completion period has not been confirmed. Receipt of a request is not completed deletion; verification and provider processing require separate status updates.
Guest accounts and balances
If you lost guest access, say so. Knowing a username is not proof of ownership. Active games and pending financial operations must be resolved first.